For pre-ordered items, we usually deliver clothes within 1 week to 10 days at the earliest, but unfortunately, we are currently receiving a large number of orders, so it will take some time for shipping. Currently, the delivery time is about 2 weeks (it will take longer if weekends or Korean holidays are included), but if the delivery time is longer than that, we will contact you individually.
For pre-ordered items, it will take about 10 business days to deliver (more time if Korean New Year holidays are included). Also, the size and texture of the fabric may be different from the photo, or the manufacturer may have sold out after you place your order. Korea is basically closed on Saturdays and Sundays. There may be holidays at different times than in Japan. Thank you for your understanding.
We use Sagawa or Yamato Transport for delivery.
We will wrap your order at our discretion depending on the contents of your order.
During pop-up shops and physical stores, product inventory fluctuates rapidly, and you may receive an email stating that an item is out of stock after placing an order. We appreciate your understanding and cooperation.
The clothes sold at LINK by mille include Korean clothes as well as original products made in Japan. (The color of the product may vary slightly depending on the monitor you use.)
All staff at our company are responsible for inspecting all items, but the stitching of clothes made overseas may be rougher than clothes made in Japan.
Please understand that this is an overseas product before purchasing.
We do not accept returns due to customer's preference other than initial defects. Thank you for your understanding.
If there is an initial defect in the clothing (such as a hole in the unused state, or a frayed seam that makes it difficult to wear), we will promptly refund or exchange the item. We apologize for the inconvenience, but please contact us by email or phone.
Phone number: 090-1370-9143
Business hours: 9:00-17:00 Closed: Irregular holidays
090-1370-9143 (Direct line to staff in charge) For inquiries, please contact us by email or phone. We accept replies to emails 24 hours a day. We will reply in order, so please wait a little while for our reply.
*Delivery may be delayed due to road conditions or weather.
*If the item is out of stock or you would like to order it, it will take some time to ship.
*Please note that we cannot accept cancellations or changes to your order after it has been confirmed.
*Delivery is limited to within Japan.
*Please note that for Okinawa and other remote islands, delivery will take 2 to several days after the shipping date.
*Special terms regarding returns: Returns must be made within 7 days of receiving the product.
Please note that we cannot accept cancellations for pre-ordered items once payment has been made. If you wish to return an item due to personal reasons or a difference in preference, you will be responsible for the shipping costs. If the item is defective, we will cover the shipping costs.