Important Notes Regarding Your Purchases (Updated 2026)

As of December 2024, our shipping is outsourced to a warehouse. Therefore, we have revised our shipping policy.

*We will use either Yamato Transport or Sagawa Express for shipping. You cannot choose the shipping method.

*We do not accept returns for reasons of customer preference other than initial defects. We appreciate your understanding.

*There has been an increase in cases where packages are not received due to long-term absence or are returned due to an incorrect address. In the event of a return due to such deficiencies, redelivery will be handled by cash on delivery.

*If you select in-store pickup at the time of your order, pickup at our store is the basic option. If you select in-store pickup despite wishing for delivery, we will contact you and arrange for cash-on-delivery shipment.

*If you are away for an extended period, we can negotiate with the shipping company to store your package for up to two weeks, so please reply to our calls or emails. If we cannot reach you, we will assume you no longer wish to purchase and will re-list the item for sale.

* Coupons cannot be applied retroactively. We decline cancellations made for the purpose of using a coupon. All coupons are set with no expiration date, so please use them on your next purchase!

*Delivery may be delayed due to road conditions or weather.
*Product colors may vary slightly depending on the monitor you use.
*Please note that cancellations or changes to orders cannot be accepted after the order has been confirmed.
*Please note that deliveries to Okinawa and other remote islands will take 2 to several days from the shipping date.

*Regarding special provisions for returns
Returns are accepted within 7 days of product arrival.
Pre-ordered items cannot be canceled once payment has been made. Please understand. For returns due to customer convenience or preference, the customer will be responsible for shipping costs. In the case of defective products, we will bear the cost.

For clothing with initial defects (e.g., holes in unused items, seams unraveling to the extent that it interferes with wear), we will promptly process a refund or exchange. We apologize for the inconvenience, but please contact us by email or phone.

Godo Kaisha A plus
Contact: 070-1415-0657 or link.by.mille@gmail.com
Business Hours: 9:00 AM - 5:00 PM | Regular Holiday: Monday | Customer Service Holidays: Saturdays, Sundays, and public holidays
For inquiries, please contact us by email or phone. We will reply to emails in the order received, so please wait a moment for a response.