Important Notes Regarding Your Purchases (Updated 2026)

As of December 2024, our shipping operations have been outsourced to a warehouse. Accordingly, we have revised our shipping policy.

*Shipping will be handled by either Yamato Transport or Sagawa Express. You cannot select the shipping carrier.

*We do not accept returns due to personal preferences unless the item is defective upon arrival. Thank you for your understanding.

*There has been an increase in cases where packages are returned due to long-term absence or incorrect address information. If a package is returned due to these reasons, re-shipment will be handled via cash-on-delivery.

*If "Store Pickup" is selected at the time of order, the item is intended for pickup at our physical store. If you selected "Store Pickup" by mistake despite wanting shipping, we will contact you and arrange for shipment via cash-on-delivery.

*In the event of a long-term absence, we can negotiate with the courier to hold your package for up to two weeks, so please reply to our emails or contact us by phone. If we cannot reach you, we will assume you no longer wish to purchase the item and will make it available for sale again.

* Coupons cannot be applied after an order has been placed. We do not accept cancellations for the purpose of using a coupon. All coupons have no expiration date, so please use them for your next purchase!

Please note that deliveries may be delayed due to road or weather conditions.
Please note that the color of the product may differ slightly depending on your monitor settings.
Please be aware that we cannot accept cancellations or changes to your order once it has been confirmed.
Please note that for shipments to Okinawa and other remote islands, delivery may take two or more days from the shipping date.

Special terms regarding returns:
Requests must be made within 7 days of receiving the product.
Please note that pre-ordered items cannot be canceled once payment has been completed. For returns due to customer preference or dissatisfaction, shipping costs will be borne by the customer. If the item is defective, we will cover the return shipping costs.

For clothing with initial defects (e.g., holes found in an unused state, seams significantly unraveled to the extent that it hinders wear), we will promptly provide a refund or exchange. Please contact us via email or phone for assistance.

A plus LLC
Contact: 070-1415-0657 or infobylinkat@linkbymille.com
Business Hours: 9:00 - 17:00 Store Closed: Mondays Customer Support Closed: Weekends and Holidays
Please contact us via email or phone for any inquiries. We will respond to emails in the order they are received; thank you for your patience.